Today I spent 4 hours with the employees of 'Bracco Imaging Korea.' The company is a global medical imaging specialist headquartered in Milan, Italy, supplying MRI·CT contrast agents and automated injector devices to hospitals nationwide. It is a classic B2B sales organization that works with medical staff and hospital purchasing teams.
The sales team handles everything from finding new accounts to managing existing customers and tracking sales history — today they check the ERP and CRM separately, then consolidate in Excel one more time. When they saw that Claude Cowork can connect that flow, their eyes lit up. The legal team handles contract review, risk clause extraction, and comparison with similar contracts. It has always taken a lot of time, but structuring it with an agent keeps the expertise intact and simply speeds things up.
The moment someone asks, "Can this work for our jobs?" is the best moment in any training. At some point, AI training stopped being simple IT training and started expanding into business consulting. It is my favorite work these days. It’s fun. ^^b (I need to dye my hair this week. Still, I’m glad it hasn’t fallen out.)
23 Mar 2026
[ Instructor: John Kim ]