Training reviews by topic · Problem solving

93 design thinking training reviews: on-site case studies

A design thinking workshop doesn’t teach right answers. Teams walk through five stages themselves: observing customers, redefining the problem, and quickly building and testing ideas. It works best when you bring real challenges, such as new business discovery, customer experience improvement, or public service design.
Reviews
93 reviews
Clients and institutions
17 organizations
Duration
2019 ~ 2025
Recent sessions
2025-08-12
Instructor
John Kim, lead instructor, and 2 others

Who attends — new business, product planning and CX teams · public-sector service designers · team workshops

How it works — A hands-on, team-based workshop built around project tasks. Run it in one day or across several sessions, with a deliverable at each stage.

Where we’ve delivered — featured clients

Ordered by number of repeat engagements with the same company. Click a name to see reviews from that company only.

On-Site Delivery by Year

YearReviews
202510
202416 engagements
202315 reviews
202228 engagements
202111
202010
20193

Breakdown by industry

Counts are based on the industry categories and organization names in the client logo wall. Clients without a category are not counted.

Universities & Educational Institutions18Agriculture5Chemicals & Energy3Food2Finance2Machinery & Tools2Aerospace & Defense2Public Institutions, Associations & Support Agencies1

93 reviews — newest first

The 60 most recent reviews are open; older ones are grouped by year. Select a review to see photos from the session and details.

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9 reviews in 2022
11 reviews in 2021
10 reviews in 2020
3 reviews in 2019

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FAQ

Can we run it on our company’s real challenges?

We recommend doing exactly that. Before the training, we collect candidate challenges and turn them into team topics, so the workshop output becomes material for your very next meeting. Engagement is far higher than with hypothetical challenges.

Can you handle large groups?

Split participants into teams of 5–6 and several teams can work in the same room. With many teams, we add assistant facilitators or split the program into multiple sessions.

Can all five stages be covered in one day?

A single day is enough for a fast pass through all five stages. If you need deeper results, split the program into two or more sessions and add a field-observation assignment between stages.

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