Terms of Service

This English version is provided for reference only. The Korean version is the legally binding text and prevails if the two differ.

Effective date: 11 Nov 2026 (amended)

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the services provided by Nanum Consulting (the "Company"), the rights and obligations of members, and other necessary matters.

Article 2 (Definitions)

The terms used in these Terms are defined as follows.

• Service: all online learning-related services provided by the Company that Members can use, regardless of device (including PCs, tablets, mobile phones, and other wired and wireless devices).
• Member: a customer who accesses the Company’s Service, enters into a service agreement under these Terms, and uses the Service.
• ID: A combination of letters and numbers chosen by the member and approved by the Company, used to identify the member and use the service.
• Password: A combination of letters or numbers chosen by the member to confirm that the member matches the assigned ID and to protect confidentiality.
• Content: the online courses and other related information provided by the Company.
• Operator: a person designated by the Company for the overall management and smooth operation of the Service.
• Termination: a declaration by the Company or a member to end the service agreement.
• Points: A means of using the service that the Company grants to members free of charge. Points are an internal accrual unit of the Company and have no property value.
• AI tools: Supplementary services provided by the Company that are based on generative artificial intelligence.
• Community: The area of the Service where members can write posts, comments, reviews, and the like, and interact with other members.
• Direct message: A message that a member sends privately to another member within the Service.

Terms not defined above are interpreted according to trade practice and applicable laws and regulations.

Article 3 (Posting and Amendment of the Terms)

1. The Company posts these Terms on the Service’s initial screen so that members can easily find them.
2. The Company may amend these Terms to the extent that doing so does not violate the Act on the Regulation of Terms and Conditions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, or other applicable laws.
3. When amending these Terms, the Company will post the current Terms alongside the amended Terms, stating the effective date and the reason for the amendment, from 30 days before the effective date until the day before it takes effect. If the change is not unfavorable or significant for members, 7 days’ notice is enough.
4. A member who uses the Service after the amended Terms take effect is deemed to have agreed to them. Members who do not agree may terminate the service agreement.

Article 4 (Interpretation of the Terms)

1. The Company may establish separate terms and policies for paid services and individual services (the “Paid Service Terms”). If they conflict with these Terms, the Paid Service Terms take precedence.
2. Matters not covered by these Terms, and their interpretation, are governed by the paid service terms, applicable laws and regulations, and customary practice.

Article 5 (Formation of the Service Agreement)

1. A service agreement is formed when the applicant agrees to these Terms, applies for membership, and the Company accepts the application.
2. As a rule, the Company approves applications to use the Service. However, the Company may decline an application, or terminate the service agreement afterward, if the application falls under any of the following.
   • The applicant previously lost membership (unless the Company approved re-registration at least one year after the loss)
   • Using a name that is not your real name, or using another person’s name
   • The applicant provides false information or fails to provide the information the Company requires
   • The applicant is under 14 and does not have a legal guardian’s consent
   • Where approval is not possible for reasons attributable to the user, or where the application violates any of these requirements
3. The Company may defer approval if Service-related facilities lack capacity or if there are technical or operational problems.
4. The service agreement takes effect at the point when the Company indicates that registration is complete.

Article 6 (Changes to Member Information)

1. Members may view and edit their personal information at any time on the personal information management screen. However, information needed to administer the service, such as legal name and ID, cannot be edited.
2. If any information provided at sign-up changes, the member must update it online or notify the Company by email or other means.
3. The Company is not liable for any disadvantage arising from failure to give notice of changes.

Article 7 (Duty to Protect Personal Information)

The Company strives to protect members' personal information in accordance with the Information and Communications Network Act and other applicable laws. The protection and use of personal information are governed by applicable law and the Company's Privacy Policy.

Article 8 (Duty to Manage ID and Password)

1. Members are responsible for managing their ID and password and must not allow third parties to use them.
2. The Company may restrict use of a member ID that risks exposing personal information, is antisocial or contrary to public morals, or may be mistaken for an administrator.
3. If a member becomes aware that their ID or password has been stolen or is being used by a third party, the member must notify the Company immediately and follow its instructions.

Article 9 (Notices to Members)

1. Unless these Terms provide otherwise, the Company may notify members by the email address the member has designated, in-service direct messages, or similar means.
2. For notices to all members, posting on the Company’s bulletin board for at least 7 days may replace the notice under paragraph 1.

Article 10 (Obligations of the Company)

1. The Company will not engage in acts that applicable law or these Terms prohibit, or that are contrary to public morals, and will do its best to provide the Service continuously and reliably.
2. So that members can use the Service safely, the Company maintains a security system to protect personal information and publishes and complies with its Privacy Policy.
3. The Company will not disclose or distribute a member’s personal information to third parties without the member’s consent. Exceptions apply to requests from government agencies as required by law, investigative purposes, and requests made under applicable laws.
4. The Company handles legitimate opinions and complaints that members raise about use of the service, and informs members of the handling process and outcome.

Article 11 (Member Obligations)

Members must not engage in any of the following acts when using the Service.

• Submitting false information when applying or making changes, or using another person’s information
• Altering information posted by the Company, or infringing the intellectual property rights of the Company or third parties
• Damaging the reputation of the Company or third parties, or interfering with their business
• Disclosing or posting information that is contrary to public order and morals, such as obscene or violent messages
• Using the Service for commercial purposes without the Company’s consent
• Assigning or gifting one's position or rights under the service agreement to another person
• Collecting, storing, or disclosing other members’ personal information
• Acts of unauthorized collection and copying of content prohibited under Article 17-2
• Impersonating an administrator, posting or transmitting malicious code such as computer viruses, and other unlawful or improper acts

Article 12 (Provision of Services)

1. The Company provides Members with online training content and any other services it offers through additional development or partnerships.
2. The Service is generally available 24 hours a day, 365 days a year.
3. The Company may temporarily suspend the Service for maintenance, inspection, replacement, or failure of information and communications equipment, loss of communications, or other substantial operational reasons, and will give notice in the manner set out in Article 9. If unavoidable circumstances exist, notice may be given afterward.

Article 12-2 (Points)

1. Points are a means of using the service that the Company grants to members free of charge, and cannot be refunded, exchanged, transferred, or inherited for cash or goods. Points do not constitute prepaid electronic payment instruments under the Electronic Financial Transactions Act.
2. The Company may award points under criteria it sets for activities such as signing up, completing a profile, community activity including reviews and comments, and events. The award criteria are posted on the service screen.
3. Members may use points for the following purposes. The specific exchange rates and limits are as posted on the Service screens.
   • Discount on paid courses (posted rate: KRW 10 (≈ US$1) per point, up to 20% of a single payment)
   • Time-limited rental of lectures (listing criteria: minimum 500 points, 7 days)
   • Using AI tools (posted rate: 5 points per use)
4. Points do not expire. However, if the Company introduces an expiration period, it will give prior notice under Article 3, and will not apply it retroactively to the disadvantage of points already issued.
5. If a member terminates the service agreement or loses membership status, any points held are forfeited and will not be restored even if the member signs up again.
6. The Company may reclaim points that were obtained through improper means or issued in error due to a system fault, and may cancel any benefit gained from using them. In that case, the Company will notify the member of the reason.
7. The Company may change or discontinue the points program due to changes in service policy, and will give prior notice under Article 3 of any change that is unfavorable to members.

Article 12-3 (Use of AI Tools)

1. The Company provides AI tools that use generative artificial intelligence. Points are deducted at the posted rates when you use them. If no output is generated because of an error on the Company’s side, the deducted points are refunded automatically.
2. Output generated by AI tools is for reference only. The Company does not guarantee its accuracy, completeness, or fitness for any particular purpose. Members are responsible for checking and verifying the output, and for any decisions they make or actions they take based on it.
3. Members must not enter any of the following information into the AI tools.
   • Your own or others' personal information, and confidential information such as trade secrets of the Company or its business partners
   • Materials that infringe others’ rights, such as copyright or image rights
   • Content that violates the law or is contrary to public morals
4. Content entered by a member may be transmitted to overseas AI service providers to generate results. Entrustment of processing and overseas transfer are governed by the Privacy Policy.
5. The Company may limit or suspend usage that interferes with the operation of the Service, such as bulk requests made through automated means.
6. The AI tools are a free supplementary service, and the Company may change or discontinue them as operationally or technically necessary in accordance with Article 13.

Article 13 (Changes to the Service)

1. The Company may change all or part of the Service it provides as operationally or technically necessary.
2. If we change the content, method of use, or hours of a service, we will post a notice on the service’s home screen at least 7 days before the change.
3. The Company may modify, suspend, or change all or part of any free service as required by its policies and operations, and, unless applicable law provides otherwise, will not provide compensation for doing so.

Article 14 (Providing Information and Posting Advertisements)

1. The Company may provide members with information needed to use the service through notices, email, and similar means. Members may opt out of such messages at any time, except for transaction-related information and replies to inquiries.
2. The Company may place advertisements on Service screens, the website, email, and similar channels. Members who receive them may opt out.

Article 15 (Course enrollment approval)

1. Once the Company confirms that the fee has been paid by the specified payment method, it will approve the course enrollment without delay.
2. If fees have not been paid, or the total deposited is less than the amount applied for, the Company may restrict approval or withhold it until the reason is resolved, and will notify the applicant.

Article 16 (Cancellation of Enrollment and Refunds)

1. If grounds for a tuition refund arise, you may withdraw from the course and receive a refund under applicable laws, including the Act on Consumer Protection in Electronic Commerce, the Content Industry Promotion Act, and the Enforcement Decree of the Lifelong Education Act, and under the Company’s refund policy. See the Refund Policy for details.
2. Separate cancellation, change, and refund policies may apply to event courses (including coupon-based courses) and to irregular or specially planned courses.

Article 17 (Copyright in Posts)

1. Copyright and intellectual property rights in the Service belong to the Company, except for Members’ posts and works provided under partnership agreements.
2. Copyright in posts that members publish on the service belongs to their respective authors.
3. Members’ posts may appear in search results, service promotions, and similar places, and may be partially modified or edited to the extent necessary. Members may request deletion, unpublishing, or similar action at any time through Customer Support.

Article 17-2 (Prohibition of Unauthorized Collection and Copying of Content)

1. Members and anyone else using the Service must not do any of the following without the Company’s prior consent.
   • Mass collection or copying of the Service’s content (courses, materials, reports, columns, reviews, instructor information, etc.) by automated means such as robots, crawlers, or scripts
   • Copying or editing the Service’s content and posting, distributing, or selling it on other websites, services, publications, or course products
   • Compiling collected content into datasets to provide or sell to third parties, or using it to train AI for building a service of the same kind as the Company’s
2. Search engine or AI service crawlers that the Company permits through the Robots Exclusion Standard (robots.txt) may index content or cite it with attribution within that permitted scope. This is not considered an act under Paragraph 1.
3. If use violates Paragraph 1, the Company may take necessary measures such as blocking access or restricting use, may request deletion of the collected or copied materials, and may claim damages under applicable laws and regulations.

Article 18 (Management of Posts)

1. If a member’s post violates the Information and Communications Network Act, the Copyright Act, or other applicable laws, the rights holder may request that it be suspended or deleted in accordance with the procedures set by those laws, and the Company will take action as the laws require.
2. The Company may take temporary measures, such as blocking access to a post, where there are grounds to find a rights infringement or where a post violates its policies or applicable laws.

Article 18-2 (Use of the Community)

1. Members may write posts, comments, and reviews in the community, and the member who writes them is responsible for their content.
2. Members must not engage in any of the following acts.
   • Defaming, insulting, or damaging the reputation of others
   • Posting content that is contrary to public morals, such as obscene material or violent expressions
   • Infringing the copyright or other rights of others
   • Advertising or promotion for commercial purposes, and repeated spam-like posting
   • Posting another person's personal information without consent
   • Interfering with the normal operation of the Service
3. Only members who have actually taken the relevant training or course may write a review, and reviews must not contain untrue statements. If the Company asks for a review in exchange for compensation, it will disclose that fact alongside the review.
4. The Company may delete or hide posts that violate paragraph 2 without prior notice, and, if violations are repeated or serious, may restrict posting, suspend use, or terminate the service agreement.
5. Members may object to action taken under paragraph 4 through Customer Support, and if the Company finds the objection justified, it will restore the content without delay.

Article 18-3 (Direct Messages Between Members)

1. Members may send direct messages to other members using the method the Service provides. The sender is responsible for the content of the message.
2. Members must not use direct messages for commercial advertising or promotion, spam, harassment, or any other repeated contact that the recipient does not want.
3. Members may block messages from a specific member and may report to the Company any message that violates Paragraph 2.
4. To keep the Service running reliably, the Company may limit the number of messages that can be sent, and may take measures such as restricting sending or suspending use for messages that have been reported.
5. The Company reviews the contents of direct messages only to the extent necessary to handle reports, resolve disputes, or fulfill legal obligations, and does not access them for any other purpose.

Article 19 (Termination of the Agreement)

1. Members may request to terminate their service agreement at any time through Customer Support on the service home screen or the My Info menu, and the Company will process the request without delay as required by applicable law.
2. When a member terminates the agreement, the Company destroys the member’s personal information without delay. Exceptions are records that must be retained under applicable laws (such as payment and contract records) and the minimum information needed to maintain training history. The specific destruction timing and retention periods, and the retention of posts written by the member after anonymization, are governed by Article 2 of the Privacy Policy.

Article 20 (Dispute Resolution and Governing Law)

1. The Company works to resolve disputes by taking members’ legitimate feedback and complaints into account. If a prompt resolution is not possible, the Company will tell the member why and give an expected timeline.
2. For disputes between the Company and members, either party may apply for mediation to a dispute resolution body such as the Consumer Dispute Resolution Committee, under the Act on Consumer Protection in Electronic Commerce.
3. These Terms and the service agreement between the Company and members are governed by the laws of the Republic of Korea, and any lawsuit arising from use of the Service shall be filed with the court having jurisdiction under the Civil Procedure Act.

Addenda

1. These Terms take effect on 11 Nov 2026.
2. Article 12-2 also applies to points issued before these Terms took effect, but provisions unfavorable to members will not be applied retroactively.

▷ Previous version effective date: 10 Sep 2026