A review of our training session for Open Enrollment.
Yesterday morning, I ran a Claude Cowork online training over Zoom for about two and a half hours.
About 25 people from a range of fields joined us, including professors, instructors, and working professionals.
Some sharp, practical questions came up during the session. I’m sharing a few of them, with my answers, in case they help you too.
The first question was, "Does it work well with Naver Calendar and Naver Mail?"
Honestly, for now it still centers on Google (Gmail) and MS Office.
Naver is cautious about opening its APIs for security reasons, so this is harder.
If efficiency is your priority, now is a good time to move your core workflow to Google Workspace.
The second was, "Public institutions use a lot of Hangul (HWP) files. Can it write reports in that format?"
The path is only just opening up.
If you embed a 'skill' directly into Claude, it can write Hangul reports that match your company’s format with ease.
It does take some time, though.
Government officials and public-enterprise employees especially perked up at this point.
The third question was, "Can it pull data from our in-house ERP system?"
Technically, it is entirely possible.
That said, security matters, so you will need some cooperation from your IT team.
Once the API is connected, generating quotes and drafting proposals from in-house data should be easy.
The fourth question was, "We have too many meetings. How do we automate meeting minutes?"
This one is probably the simplest.
Just record the meeting, convert it to text, and drop it into your company’s meeting-minutes template folder.
The AI pulls out the key points for you, so you can focus on the meeting itself.
In the end, what matters is not the technology but 'domain knowledge.'
When the person who knows the job best picks up AI as a tool, the results can be striking.
I’m editing a video now to capture the energy of this session.
We’ll share the link with you as soon as it’s ready.
