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Training Satisfaction Survey Template — With Filled-In Example

A survey of 12 questions across four areas (content, instructor, operations and on-the-job application), ending with a recommendation score (0–10). It also includes a one-month follow-up survey on applying the training at work, with a sample tally.

FormatWord (.docx) — just swap in your logo and approval block
What's includedA blank template plus a filled-in example for a fictional company
How to get itEnter your company, name, and email for an instant download plus a copy by email
CostFree

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Training satisfaction survey template preview — filled-in example, page 1

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Sample page 1

Fields in this template

12 questions across 4 areas on a 5-point scale · Likelihood to recommend (NPS)
3 open-ended questions
1-month post-training on-the-job application survey (participant and manager)
Tally Example — Area Averages & NPS Calculation

How to fill it in

Grouping questions three per area lets you separate causes, such as 'the instructor was great, but operations fell short.'
Add one 0–10 likelihood-to-recommend question, and you get a single number (NPS) that makes it easy to compare courses.
Satisfaction asks 'did you like it?' while on-the-job application asks 'did anything change?' Send the application survey separately a month later.
Group open-ended responses by frequency and carry them straight into the key feedback section of the results report.

Sample entries — view as a table

This excerpt comes from an example filled in for a fictional company, Hanbit Precision Co., Ltd. (auto parts manufacturing, 280 employees). The file contains the blank template first, followed by the full example. All amounts and figures in the example are assumed, for illustration only.

Satisfaction Tally Example

Area	Average (out of 5)
Training content	4.42
Instructor	4.71
Operations	4.25
On-the-job application	4.38
Overall average	4.44
Likelihood to Recommend (NPS)	+58

Sample tally of 12 respondents. NPS = % of 9–10 scores − % of 0–6 scores. The file includes the 12-question survey and a 1-month on-the-job application survey.

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FAQ

How many questions should a training satisfaction survey have?

A survey of 10–12 five-point scale questions plus 2–3 open-ended ones takes under 3 minutes. Any longer, and responses toward the end skew in one direction.

How is NPS calculated?

Subtract the percentage of 0–6 scores from the percentage of 9–10 scores on the 0–10 likelihood-to-recommend question. The tally example includes the calculation for 12 respondents.

Are the templates free?

Yes, they are free. Just leave your company name, name, and email to download the template you choose right away. We also email you the same file.

Can I edit the templates to match our company format?

Yes. You may replace the company logo and approval block and use the templates as your internal forms. Please just refrain from selling them elsewhere or redistributing them as they are.

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※ The statutory mandatory training cycles and tax rates are general guidelines to make drafting easier. They may vary by your company’s industry and size, so please check the underlying statutes and your company’s tax policy.