Today I'm at BioProTech, a medical device manufacturer in Seongnam. Until the end of January, they were seriously discussing a CRM, with Fingersales, Pipedrive and Salesmap as candidates.
But thinking it through from scratch, if you gather unrefined sales data in a single folder, you can use 'Claude Cowork' to build a web app and freely create a sales overview, a CEO dashboard, sales reports focused on specific factors, and dashboards for customer history and claims history, all viewable by membership tier on the company website. So we changed direction: build our own web app with agentic AI and integrate it into the website. Sounds good, right? It's fun. There will be more of this kind of training plus consulting this year. ^^b



23 Feb 2026
[ Instructor: John Kim ]