'Cross-Cultural Communication Training' with Instructor John Kim at Nongshim

Today I visited Nongshim’s Anyang plant. I combined two topics, cross-cultural communication and using AI, and on site they turned out to be closer than I expected. Cross-cultural communication is ultimately about accepting that "my standard is not the other person’s standard." Isn’t it the same when you assign work to AI?  You get better results when you start from the premise that the other party (the AI) doesn’t know the context in your head. It comes down to how generously you set up that context. In the end, both were 'communication' problems.

These are people who work with all kinds of colleagues on the production floor every day, so it was fun to see them respond to each case I raised with their own experiences right away. It felt more like a conversation than a training session. I told them to think of AI not as some grand tool but as a "new coworker who is hard to talk to at first," and afterward several people said, "That was fun. Great session, thank you." Thank you! ^^b