Training Reviews · On-Site Delivery References

'B2B Customer Service Training' by John Kim / Lam Research

2025-04-03

📋 Training at a glance
Client Lam Research · Date 3 Apr 2025 · Topic B2B Customer Service Training · Instructor John Kim, Lead Instructor
👤 About Instructor John Kim →📚 Related course: Global Visitor Reception Training →🗂 More ‘B2B Sales’ client stories →

A training reference I had waited 14 years for finally came through today. At the Yongin Elysian Learning Center in Yongin, I ran a full-day ‘B2B Customer Service & Communication’ training for new FSEs (Field Service Engineers) at ‘Lam Research’, a world-leading semiconductor equipment maker. The topic is a perfect fit for me, so I’m not tired at all. Thank you for the opportunity. Participant satisfaction was high too ^^ Couldn’t be happier.

John Kim of Nanum Consulting leading B2B customer service training at Lam Research

John Kim of Nanum Consulting leading B2B customer service training at Lam Research

John Kim of Nanum Consulting leading B2B customer service training at Lam Research

John Kim of Nanum Consulting leading B2B customer service training at Lam Research

2 Apr 2025

[ Instructor: John Kim ]

← Back to Our Clients Message Us Related course: Global Visitor Reception Training →

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FAQ

  • Client: Lam Research
  • Date: 3 Apr 2025
  • Topic: B2B Customer Service Training
  • Instructor: John Kim

The training reference I had waited 14 years for finally arrived today. At the ‘Yongin Elysian Learning Center’ in Yongin, I ran training for new FSEs (Field…

The “B2B Customer Service Training” is delivered as Nanum Consulting’s “Global Visitor Reception Training” course. This hands-on, 4-hour intensive program teaches the cross-cultural communication skills and global etiquette essential in an international business environment. See the “Global Visitor Reception Training” course →
Yes. As in the Lam Research case, the “B2B Customer Service Training” is run with a curriculum tailored to each company’s audience and level. It is typically a 4-hour intensive program, available on-site or online.