Training Reviews · On-site References

'Business English Training'_Instructor Jihye Kim/Gangwon R&D Support Agency

2026-06-22

📋 Training at a Glance
Client Gangwon R&D Support Agency · Date 2026-06-22 · Topic Business English Training · Instructor Jihye Kim
👤 About Instructor Jihye Kim →📚 Related course: Business English →🗂 Reviews of training delivered in English →
Today I handled operations for the online course “Business English,” which Instructor Jihye Kim delivered for the Gangwon R&D Support Agency. She has 15 years of teaching experience. But running the training itself? That was my first time. I believed I had prepared perfectly, right up until the field showed me a plot twist I hadn’t seen coming. I’m a teacher. This time, though, I had to run everything myself: registration, attendance, certificates, satisfaction surveys, and settlement. It turned out to be a completely different discipline from teaching. So I built the tools myself. I coded a training operations web app with Claude Code: a registration page, attendance check-in, automatic certificate issuance, a satisfaction survey, and automated emails. I ran dozens of simulations and felt confident: “This is about as good as it gets.” But the field always has a plot twist. This time it was “people who joined on the day without registering in advance.” That variable wasn’t in my simulations. They weren’t on the list, but they had clearly stayed and taken the class to the end. How should I handle their attendance and completion? In the end, I ran the session while collecting the incoming data in real time, and fixed the code on the spot. And I wrapped up without a hitch. Including those who joined on the day, I organized the attendance, completion, and satisfaction data for every single participant, and satisfaction was high. And now? I’m handing that data straight to AI to write the results report. Here are the three things I learned the hard way: 1. Teaching and operations are completely different jobs. Being good at teaching and being good at making things run smoothly are separate skills. 2. The field always betrays the simulation. That’s why the ability to fix things on the spot mattered more than a “finished system.” 3. If you know how to use the tools, one person can handle teaching, operations, development, and reporting. Just a year or two ago, that would have taken a team.
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FAQ

  • Client: Gangwon R&D Support Agency
  • Date: 2026-06-22
  • Topic: Business English Training
  • Instructor: Jihye Kim

Today I handled operations for the online Business English course that instructor Jihye Kim delivered for the Gangwon R&D Support Agency. She has 15 years of teaching experience, but this was her first time handling course 'operations.' I had prepared everything perfectly…

The “Business English Training” session is delivered through Nanum Consulting’s “Business English” course. CEO John Kim’s Business English curriculum is an intensive 4-hour program that systematically covers the foundational business English you need on the job. See the “Business English” course details →
Yes. As in the Gangwon R&D Support Agency case, ‘Business English Training’ is delivered with the curriculum tailored to your organization’s audience and level. It typically runs as a focused 4-hour course and is available in person or online.