👥 Leadership · Organization
Understanding Gen MZ & Emotional Leadership (for Gen MZ)
⏱ Training hours2 hours
🏢 FormatOn-site delivery · Customized design
👤 InstructorJohn Kim
✅ Key OutcomeStronger communication skills with Gen X
A customized emotional leadership program for Millennials and Gen Z that builds communication and collaboration skills with Gen X in just 2 hours. Taught by John Kim, CEO of Nanum Consulting, it combines the 'Adapt' module, which helps you understand and adjust to generational differences, with the 'Empathy' module, which builds empathy-driven follow-through. This hands-on program helps younger professionals resolve generational conflict at work and build a collaborative culture grounded in mutual respect and understanding. You will gain the core skills to break down generational communication barriers and lead with empathy to improve organizational performance. The curriculum is proven through training experience with 50+ major corporations and institutions.
Who is this course for?
This course is designed to help Millennial and Gen Z employees communicate smoothly with Gen X managers and colleagues. It is especially well suited to team members who are experiencing generational conflict or need to improve teamwork.
What will you learn?
- Improve communication and collaboration with Gen X
Curriculum
Module 1: Adapt — Adjust and Work Together
- Traits of the 1970s, 1980s, and 1990s Generations
- → Born in 1975: caught between the college entrance exam, the IMF crisis and the financial crisis (the sandwich generation)
- Rapid Change: Individuals, Companies, Society
- → Change the Driver: Millennials and Gen Z (internal and external customers)
- Understanding Gen X (Quiz)
- Am I an Out-of-Touch Boss? (Checklist)
- Working with Those Born in the 1970s
- → Why they work, how they see things, and their work style
- The 1970s Generation in Depth: Where They Came From (Empathy)
Module 2: Empathy — Connect and Act (Emotional Leadership)
- Emotional Leadership / Elements of Emotional Intelligence
- → Self-awareness, self-management, social awareness, social skills
- Super STAR Model (Action Plan)
- Self Talk: Recognize Your Own and Your Team’s Limits, Build Empathy (Praise)
- Stop: Control Emotions and Impulses (Time & Space), No Blame or Reprimand
- Target: Empathize with and Respect Followers’ Goals and Roles & Responsibilities (Forms of Address)
- Ask: Analyze the Causes of Conflict (e.g., Work-Life Balance, Expectations of Rewards)
- Rule Reminder: From Coercion and Avoidance to Cooperation and Compromise (Share the Vision)
- Communication Basics: Listening, Praise, Questions
- Remind! Focus on These Basics (Action Guidelines)
Expected results / After the course
- Communication Skills for Working with Gen X
On-site training references
Hyundai MotorSamsung Electronics (11 training sessions for managers)NH (Nonghyup)Kyungnam UniversityShinsegaeKyungil UniversityShinsegae Department StoreFKI (Federation of Korean Industries)Nanumi.netAnimal and Plant Quarantine AgencyLinde KoreaDaejeon Metropolitan Express Transit CorporationMinistry of Trade, Industry and EnergyHUGO BOSSAnsan Startup Support OrganizationsGangwon Regional Business Evaluation GroupHugo Boss Koreaand more
About the instructor
John KimInstructor John Kim, author of “B2B Marketing Design” and CEO of Nanum ConsultingView profile →
Related courses
We tailor this course to your company
From diagnosis to execution — Nanum Consulting
FAQ
This course is designed to help Millennial and Gen Z employees communicate smoothly with Gen X managers and colleagues. It is especially well suited to team members who are experiencing generational conflict or need to improve teamwork.
Real scenes from the Gen X special drama 'Reply 1994' let you understand Gen X through realistic situations rather than theory. Beyond generational stereotypes, the two core modules, 'Adapt' and 'Empathy,' build emotional leadership you can apply on the job right away.
This is a focused 2-hour program, so it keeps the burden on your workday minimal while still delivering the core content effectively. Specific training costs vary by group size, venue, and schedule, so please contact us for a customized quote.
Instructor John Kim is an expert in communication between Gen MZ and older generations, with extensive corporate training experience. He has earned high satisfaction ratings from practitioners, especially in resolving generational conflict and emotional leadership, and is recognized for his original approach of using TV dramas in training.
Understanding Gen MZ & Emotional Leadership (for Gen MZ)
A customized emotional leadership program for Millennials and Gen Z that builds communication and collaboration skills with Gen X in just 2 hours. Taught by John Kim, CEO of Nanum Consulting, it
Training objectives
- Improve communication and collaboration with Gen X
Expected results
- Communication Skills for Working with Gen X
Curriculum
Module 1Module 1: Adapt — Adjust and Work Together
- Traits of the 1970s, 1980s, and 1990s Generations
- → Born in 1975: caught between the college entrance exam, the IMF crisis and the financial crisis (the sandwich generation)
- Rapid Change: Individuals, Companies, Society
- → Change the Driver: Millennials and Gen Z (internal and external customers)
- Understanding Gen X (Quiz)
- Am I an Out-of-Touch Boss? (Checklist)
- Working with Those Born in the 1970s
- → Why they work, how they see things, and their work style
- The 1970s Generation in Depth: Where They Came From (Empathy)
Module 2Module 2: Empathy — Connect and Act (Emotional Leadership)
- Emotional Leadership / Elements of Emotional Intelligence
- → Self-awareness, self-management, social awareness, social skills
- Super STAR Model (Action Plan)
- Self Talk: Recognize Your Own and Your Team’s Limits, Build Empathy (Praise)
- Stop: Control Emotions and Impulses (Time & Space), No Blame or Reprimand
- Target: Empathize with and Respect Followers’ Goals and Roles & Responsibilities (Forms of Address)
- Ask: Analyze the Causes of Conflict (e.g., Work-Life Balance, Expectations of Rewards)
- Rule Reminder: From Coercion and Avoidance to Cooperation and Compromise (Share the Vision)
- Communication Basics: Listening, Praise, Questions
- Remind! Focus on These Basics (Action Guidelines)
About the instructor
John Kim, Lead Instructor
10 years in industry · 15 years teaching (3,000+ lectures)
Education
· MBA (advanced major: Marketing), Korea University Graduate School of Business (graduated)
· Sungkyunkwan University Consultant Program (completed)
· Sogang University Graduate School of Business, Short-Term MBA (completed)
· Seoul National University Lifelong Education Instructor Development Program (completed)
· Chung-Ang University, B.A. in English Language and Literature (graduated)
Experience
· Current: CEO, Nanum Consulting
· Formerly at Hyosung Corp., Daeduck Electronics and Shinhan Diamond: overseas assignments and strategic planning (10+ years)
· Current partner instructor, Expert Consulting
· Current: Partner instructor, PSI Consulting
· (Current) Partner instructor, Korea SMEs and Startups Agency and SME Training Institute
Credentials and publications
· Certified consultant
· Certified teacher
· Completed official IDEO Design Thinking training
· B2B Marketing Design (1 Apr 2025)
· The Chinese Diamond Tool Market: Present and Future (co-authored, Korea Tool Association)
· Battles That Changed History and Innovative Weapons (in progress)