👥 Leadership · Organization

Conflict Management Course

Ask About This Course 💰 Get a Quote View All Courses
Conflict Management course training image 1
⏱ Training hours2 hours
🏢 FormatOn-site delivery · Customized design
👤 InstructorJohn Kim
✅ Key OutcomeRaising awareness of the importance of conflict management

This intensive 2-hour Conflict Management course, led by John Kim, CEO of Nanum Consulting, builds practical skills for resolving workplace conflict systematically and creatively. Participants learn step by step, from the fundamentals of conflict management to root-cause analysis and solutions tailored to each situation, and apply what they learn to improve teamwork and team performance. Two modules balance theory and practice so participants learn to respond to conflict calmly and effectively. Managers and team members alike gain practical conflict resolution skills that support a healthy workplace culture. The curriculum draws on Nanum Consulting’s experience training 50+ major corporations and institutions.

Who is this course for?

Designed for managers in leadership roles, such as team and department heads, and for practitioners who frequently deal with conflict among team members. It is especially useful for project managers and HR professionals who must collaborate with a wide range of stakeholders.

What will you learn?

  • Building systematic and creative thinking skills for conflict management
  • Systematically learn the fundamentals of conflict management

Curriculum

Module 1: Conflict management
  • What is conflict?
  • Causes and types of conflict
  • The 5 stages of conflict
  • New cultural adaptation stage
  • Responding to each stage of conflict
Module 2: Causes of conflict and solutions
  • Data conflict
  • Structural conflict
  • Interest conflict
  • Value conflict
  • Identity / world view conflict

Expected results / After the course

  • Raising awareness of the importance of conflict management
  • Gaining insight into conflict management

On-site training references

Hanjin LogisticsShinhyupKyungnam UniversityKyungil UniversityKT&GS-OILCheil WorldwideNexen TireKorea Association of Health PromotionKorea Disaster Prevention AssociationKorea Foundation for Labor-Management DevelopmentMinistry of Employment and Labor · Korea Foundation for Labor-Management DevelopmentChungnam Yeongi Police StationIncheon Gyeyang-gu Healthy Family and Multicultural Family Support CenterSeoul Association of the Physically DisabledGuro-gu Volunteer CenterGimpo Senior Welfare CenterAsan Welfare Center for People with DisabilitiesGyeongju Gagyeong Welfare CenterYeongju Local Self-Sufficiency Centerand more

About the instructor

Instructor John Kim
John KimInstructor John Kim, author of “B2B Marketing Design” and CEO of Nanum ConsultingView profile →

Related courses

LeadershipLeadership WorkshopSelf-LeadershipFollowership

We tailor this course to your company

From diagnosis to execution — Nanum Consulting

Ask About a Custom Program Call us +82 10-2414-3329

FAQ

Designed for managers in leadership roles, such as team and department heads, and for practitioners who frequently deal with conflict among team members. It is especially useful for project managers and HR professionals who must collaborate with a wide range of stakeholders.
John Kim’s conflict management course takes a systematic approach that builds foundational understanding, starting from the etymology of conflict. Rather than just delivering theory, it is a practice-oriented program in two modules, from analyzing the causes of conflict to practical solutions.
This 2-hour intensive course covers the core concepts of conflict management and solutions you can apply immediately. Though short, it balances an understanding of the nature of conflict with practical application methods, so you can use what you learn at work right after the session.
Instructor John Kim has extensive experience delivering conflict management training at companies across a wide range of industries. Drawing on a deep understanding of workplace conflict, he provides practical training that can be applied on the job right away.
Nanum Consulting website QR code — scan with your phone to open

Conflict Management Course

This focused 2-hour conflict management course, led by John Kim, CEO of Nanum Consulting, is a corporate training program that builds practical skills for resolving workplace conflict systematically and creatively

Duration2 hours
FieldLeadership · Organization
InstructorJohn Kim
Training objectives
  • Building systematic and creative thinking skills for conflict management
  • Systematically learn the fundamentals of conflict management
Expected results
  • Raising awareness of the importance of conflict management
  • Gaining insight into conflict management
Curriculum
Module 1Module 1: Conflict management
  • What is conflict?
  • Causes and types of conflict
  • The 5 stages of conflict
  • New cultural adaptation stage
  • Responding to each stage of conflict
Module 2Module 2: Causes of conflict and solutions
  • Data conflict
  • Structural conflict
  • Interest conflict
  • Value conflict
  • Identity / world view conflict
About the instructor
Instructor John Kim
John Kim, Lead Instructor
10 years in industry · 15 years teaching (3,000+ lectures)
Education
· MBA (advanced major: Marketing), Korea University Graduate School of Business (graduated)
· Sungkyunkwan University Consultant Program (completed)
· Sogang University Graduate School of Business, Short-Term MBA (completed)
· Seoul National University Lifelong Education Instructor Development Program (completed)
· Chung-Ang University, B.A. in English Language and Literature (graduated)
Experience
· Current: CEO, Nanum Consulting
· Formerly at Hyosung Corp., Daeduck Electronics and Shinhan Diamond: overseas assignments and strategic planning (10+ years)
· Current partner instructor, Expert Consulting
· Current: Partner instructor, PSI Consulting
· (Current) Partner instructor, Korea SMEs and Startups Agency and SME Training Institute
Credentials and publications
· Certified consultant
· Certified teacher
· Completed official IDEO Design Thinking training
· B2B Marketing Design (1 Apr 2025)
· The Chinese Diamond Tool Market: Present and Future (co-authored, Korea Tool Association)
· Battles That Changed History and Innovative Weapons (in progress)
Nanum Consulting | John Kim, CEO
📞 +82 10-2414-3329  |  ✉️ jazzmania74@gmail.com
nanumcon.com · This curriculum can be customized for your company