John Kim’s Sales Communication training at Nanum Consulting is a practical 2-hour intensive that takes participants from the basic principles of sales to a customer-centric mindset. Building on a foundation in marketing and sales, it teaches persuasive communication and negotiation skills you can use in the field to improve sales performance. Rather than theory, it focuses on handling the situations that come up in real sales settings and on building customer relationships, so it is built to strengthen sales teams. Through structured modules, participants quickly build sales expertise and see real improvement in results. The curriculum draws on Nanum Consulting’s experience training 50+ major corporations and institutions.
Who is this course for?
A. It is designed for anyone whose role depends on communicating with customers, including sales teams, customer-facing staff, and sales managers. It is especially well suited to practitioners who need to improve sales results and strengthen their ability to persuade customers.
What will you learn?
- Sales fundamentals and a customer-centric mindset
- Stronger persuasion, communication, and negotiation skills
Curriculum
- B2B vs. B2C sales: key differences and fundamentals
- - Roles and responsibilities of a salesperson
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- Understanding customers and building relationships
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- The basic sales process
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- Communication skills for salespeople
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- Core principles of persuasion
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- Negotiation basics and practical tips
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Expected results / After the course
- Stronger sales fundamentals and confidence for new hires
- Stronger customer communication and relationship-building skills
On-site training references
About the instructor
Related courses
We tailor this course to your company
From diagnosis to execution — Nanum Consulting
FAQ
Sales Communication
Nanum Consulting CEO John Kim’s Sales Communication training is a practical 2-hour intensive program that takes learners systematically from the basic principles of selling to building a customer-centric mindset. A hands-on corporate training course
- Sales fundamentals and a customer-centric mindset
- Stronger persuasion, communication, and negotiation skills
- Stronger sales fundamentals and confidence for new hires
- Stronger customer communication and relationship-building skills
- B2B vs. B2C sales: key differences and fundamentals
- - Roles and responsibilities of a salesperson
- -
- Understanding customers and building relationships
- -
- The basic sales process
- -
- Communication skills for salespeople
- -
- Core principles of persuasion
- -
- Negotiation basics and practical tips
- -
