🤲 Partner Instructor Program

Airline Ground Staff Fundamentals

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Airline Ground Staff Fundamentals training image 1
⏱ Training hours2 hours
🏢 FormatOn-site delivery · Customized design
👤 InstructorJongmu Kim
✅ Key OutcomeStronger job performance built on a solid understanding of airline ground operations

The Airline Ground Staff Fundamentals course is an 8-hour intensive program that builds a broad understanding of airline ground operations and strengthens practical skills. Drawing on instructor Jongmu Kim’s extensive airline industry experience, participants learn the core work areas and essential knowledge of ground staff roles. They gain an in-depth understanding of the functions ground staff handle, including air transport, airport operations, and customer service, so they adapt faster on the job and build expertise. The curriculum balances theory with real-world cases to develop the key competencies of the field. It is proven in Nanum Consulting’s work with 50+ major corporations and institutions.

Who is this course for?

Designed for job seekers preparing for the airline industry and professionals considering a move into airline ground staff roles. It is also well suited to employees of companies who want to understand flight operations-related work.

What will you learn?

  • Understanding Airline Ground Staff

Curriculum

Module 1:
  • Airline Operations Overview
Module 2:
  • Airline Department Structure
Module 3:
  • Immigration and Departure Processes
Module 4:
  • Aviation Terminology
Module 5:
  • Check-in Counter_1
Module 6:
  • Check-in Counter_2
Module 7:
  • Departure & Arrival
Module 8:
  • Lost & Found

Expected results / After the course

  • Stronger job performance built on a solid understanding of airline ground operations

On-site training references

Sky Flight Attendant Academyand others

About the instructor

Instructor Jongmu Kim
Jongmu KimSpecialist in corporate talent development and job-skills trainingView profile →

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We tailor this course to your company

From diagnosis to execution — Nanum Consulting

Request a Custom Program Call us +82 10-2414-3329

FAQ

Designed for job seekers preparing for the airline industry and professionals considering a move into airline ground staff roles. It is also well suited to employees of companies who want to understand flight operations-related work.
A training built on vivid, real-world cases drawn from the hands-on experience of Instructor Jongmu Kim, a working airline industry expert. This 8-hour intensive course is structured to give a systematic understanding of airline ground staff work as a whole.
This is an intensive 8-hour program. Specific fees and scheduling are provided through a customized consultation for your company, and discounts are available depending on the number of participants and the training format.
We have delivered on-site training for a number of airlines, airport-related companies, and aircraft maintenance specialists. Built on the know-how of real industry practitioners, this proven program earns consistently high satisfaction.
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Airline Ground Staff Fundamentals

The Airline Ground Staff Fundamentals course is an 8-hour intensive program that builds a broad understanding of airline ground operations and strengthens practical skills. Drawing on instructor Jongmu Kim’s extensive airline industry experience,

Duration2 hours
FieldPartner Instructor Program
InstructorJongmu Kim
Training objectives
  • Understanding Airline Ground Staff
Expected results
  • Stronger job performance built on a solid understanding of airline ground operations
Curriculum
Module 1Module 1:
  • Airline Operations Overview
Module 2Module 2:
  • Airline Department Structure
Module 3Module 3:
  • Immigration and Departure Processes
Module 4Module 4:
  • Aviation Terminology
Module 5Module 5:
  • Check-in Counter_1
Module 6Module 6:
  • Check-in Counter_2
Module 7Module 7:
  • Departure & Arrival
Module 8Module 8:
  • Lost & Found
About the instructor
Instructor Jongmu Kim
Instructor Jongmu Kim
Specialist in corporate talent development and job-skills training
Education
· MBA, Yeungnam University Graduate School of Business
ㆍAttended French Literature, Sungkyunkwan University (did not graduate)
ㆍB.A. in English Education, Yeungnam University
Experience
· Lead Instructor, BizEdu Consulting (current)
· Adjunct Professor, Woosuk University (current)
· Adjunct Professor, Yeungnam University College (current)
ㆍPartner instructor, Nanum Consulting (current)
ㆍCurrent: partner instructor, Sky Education Group
Credentials and publications
· ESG Expert, Federation of Korean Industries (FKI)
· NCS Vocational Education Specialist Instructor
ㆍNCS Training Instructor
Nanum Consulting | John Kim, CEO
📞 +82 10-2414-3329  |  ✉️ jazzmania74@gmail.com
nanumcon.com · This curriculum can be customized for your company