🤲 Partner Instructor Program

Global Cross-Cultural Understanding & Global Communication Skills

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Training image 1: Global Cross-Cultural Understanding & Global Communication Skills
⏱ Training hours2 hours
🏢 FormatOn-site delivery · Customized design
👤 InstructorJihye Kim
✅ Key outcomeBuild a mindset of diversity and inclusion through understanding diverse cultures

The Global Cross-Cultural Understanding & Global Communication Skills course is a 6–7 hour intensive program that builds the cross-cultural communication skills multinational teams need. In practical sessions led by instructor Jihye Kim, you work through conflicts caused by cultural differences, global business etiquette and effective communication skills. The international etiquette and cultural sensitivity that global marketers need are taught in a form you can apply at work right away, strengthening your ability to enter overseas markets and manage multicultural teams at the same time. The curriculum is proven through Nanum Consulting’s training experience with 50+ major corporations and institutions.

Who is this course for?

Suited to practitioners and leaders at companies and institutions that need the skills this course builds. Especially recommended for organizations that want to analyze the causes of communication problems through cases of cultural difference and conflict.

What will you learn?

  • Analyze the causes of communication problems through cases of cultural differences and conflict
  • Learn the manners, etiquette, and communication skills of a global marketer

Curriculum

Module 1:
  • Understanding global cultures
  • Global mindset
  • Understanding business traits through cultural dimensions
Module 2:
  • How to communicate with different audiences in different settings
  • Meeting process and key meeting skills
  • Cultural awareness and cautions for global citizens
Module 3:
  • Cultural etiquette considerations
  • Understanding verbal and nonverbal elements
  • Understanding the concept of time

Expected results / After the course

  • Build a mindset of diversity and inclusion by learning about other cultures
  • Understand the foundations of global communication

On-site training references

Hankuk University of Foreign StudiesSungkyunkwan UniversityDuksung Women's UniversityKyungnam UniversityS-OilInnobiz Youth Global Talent ProgramSejong Youth Startup AcademyJ Life SchoolGangwon World Forestry Expo Volunteer UniversityUSTSamyang FoodsKorea Institute of Fusion Energyand more

We tailor this course to your company

From diagnosis to execution — Nanum Consulting

FAQ

Suited to every role that works with overseas branches or global partners. It is essential training for overseas sales, import/export, global project management, and staff who serve international customers.
A hands-on session on cultural differences in the concept of time and on nonverbal communication (facial expressions, body language, hand gestures). Visual learning with a variety of images and charts gives you practical know-how to prevent misunderstandings in cross-cultural communication before they happen.
The course runs 6–7 hours in total, and can be delivered as one intensive day or split over two days. The fee depends on the number of participants and the format (in person or video), so please contact us for an exact quote.
She has extensive experience delivering cross-cultural communication training at many global companies and firms expanding overseas. Her practical, hands-on training, grounded in real global business cases, earns high satisfaction.
Nanum Consulting website QR code — scan with your phone to open

Global Cross-Cultural Understanding & Global Communication Skills

The Global Cross-Cultural Understanding & Global Communication Skills course is a 6–7 hour intensive program that builds the cross-cultural communication skills multinational teams need. Kim

Duration2 hours
FieldPartner Instructor Program
InstructorJihye Kim
Training objectives
  • Analyze the causes of communication problems through cases of cultural differences and conflict
  • Learn the manners, etiquette, and communication skills of a global marketer
Expected results
  • Build a mindset of diversity and inclusion by learning about other cultures
  • Understand the foundations of global communication
Curriculum
Module 1Module 1:
  • Understanding global cultures
  • Global mindset
  • Understanding business traits through cultural dimensions
Module 2Module 2:
  • How to communicate with different audiences in different settings
  • Meeting process and key meeting skills
  • Cultural awareness and cautions for global citizens
Module 3Module 3:
  • Cultural etiquette considerations
  • Understanding verbal and nonverbal elements
  • Understanding the concept of time
About the instructor
Jihye Kim, instructor
Jihye Kim, instructor
Business English & Cross-Cultural Communication Expert
Education
ㆍM.A. in Entrepreneurship, Dankook University Graduate School of Entrepreneurship
ㆍGraduated from Kyungpook National University, Department of Applied Biology
Experience
ㆍPartner instructor, Nanum Consulting (current)
· Current: Technical English interpreter
ㆍCertified facilitator (current)
ㆍCorporate instructor (current)
ㆍCurrent: Korea consultant at Metrinomics, a German telecom network and CES company
Credentials and publications
ㆍEmpathy Circle facilitator
ㆍIDEO Design Thinking certification
ㆍIntercultural Competency in Education certification
ㆍ1st place, Korean-language speech contest, Toastmasters District 93 Division B (2019)
ㆍWinner, Golden Mic Season 7 Citizen Speaker Search, 2018 [ Related video 1 ] [ Related video 2 ]
ㆍ1st place, Ignite talk, inaugural Korea Facilitators Association Conference, 2017 [ Video link ]