Sangmi Lee Instructor
CS, Leadership, and Communication Specialist Instructor
Sangmi Lee
Customer ServiceLeadership SkillsOrganizational CommunicationOrganizational Performance ManagementJob CraftingJob Interview Coaching
⏱ Message us and we reply within 24 hours
What training does Sangmi Lee deliver?
Sangmi Lee is a corporate training instructor in sales, CS, leadership, organization, HR, recruiting, and education. She is a specialist in CS, leadership, and communication. Key courses: customer satisfaction service, leadership competency, organizational communication, and organizational performance management.
Education
- Ph.D. in Business Administration, Graduate School of Service Management, Kyonggi University
Experience
- Current Partner Instructor, Nanum Consulting
- Current: Lead Instructor, SH Vision Partners
- Former Head of the CS Team, Ilsan CHA Hospital
- Former CS Project Manager, LG Uplus
- Former Customer Service Team Leader, Eastar Jet
- Former Cabin Crew Team Leader, Eastar Jet
- Former Cabin Chief Purser, Korean Air
- Former Program Chair, Business Administration, Kyonggi University Lifelong Education Center
- Former Adjunct Professor, Department of Airline Service, Kookje University
- Former Adjunct Professor, Department of Aviation Tourism, Hanseo University
- Former Adjunct Professor, Student Job Center, Semyung University
Certifications
- CS Leaders (Certified Manager)
- SMAT (Service Management Advisor), Level 1
- Personal Color Consultant, Level 1
- Customer Service (CS) Instructor, Level 1
- Enneagram Psychology Counselor
- HR & Organization NCS Certified Instructor
- NCS Employment Consultant, Level 1
- Learning Facilitation Expert Program
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Ask Sangmi Lee about training
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FAQ
Sangmi Lee is a corporate training instructor in sales, CS, leadership, organization, HR, recruiting, and education. She is a specialist in CS, leadership, and communication. Key courses: customer satisfaction service, leadership competency, organizational communication, and organizational performance management.
Fees vary by training hours, number of participants and delivery format (on-site or online). Submit a request with the “Training Inquiry” button and we will reply within 24 hours with a customized quote and curriculum.
Key roles include (current) Partner Instructor at Nanum Consulting and (current) Lead Instructor at SH Vision Partners. Her full career and training track record are in the profile above.
Yes. Nanum Consulting designs and delivers corporate training programs across a wide range of fields, tailored to each company’s situation, through on-site delivery and online training.
Submit a request with the “Training Inquiry” button at the top or bottom of the page, and our team will reply within 24 hours with the schedule and a customized curriculum.
Sangmi Lee
CS, Leadership, and Communication Specialist Instructor
Customer Satisfaction ServiceLeadership CompetenciesOrganizational CommunicationOrganizational Performance ManagementJob CraftingJob Interview Coaching
Education
- Ph.D. in Business Administration, Graduate School of Service Management, Kyonggi University
Experience
- Current Partner Instructor, Nanum Consulting
- Current: Lead Instructor, SH Vision Partners
- Former Head of the CS Team, Ilsan CHA Hospital
- Former CS Project Manager, LG Uplus
- Former Customer Service Team Leader, Eastar Jet
- Former Cabin Crew Team Leader, Eastar Jet
- Former Cabin Chief Purser, Korean Air
- Former Program Chair, Business Administration, Kyonggi University Lifelong Education Center
- Former Adjunct Professor, Department of Airline Service, Kookje University
- Former Adjunct Professor, Department of Aviation Tourism, Hanseo University
- Former Adjunct Professor, Student Job Center, Semyung University
Certifications
- CS Leaders (Certified Manager)
- SMAT (Service Management Advisor), Level 1
- Personal Color Consultant, Level 1
- Customer Service (CS) Instructor, Level 1
- Enneagram Psychology Counselor
- HR & Organization NCS Certified Instructor
- NCS Employment Consultant, Level 1
- Learning Facilitation Expert Program
Sangmi Lee · Instructor
CS, Leadership, and Communication Specialist Instructor
Customer Satisfaction ServiceLeadership CompetencyOrganizational CommunicationOrganizational Performance ManagementJob CraftingEmployment Interview Coaching
Education
- Ph.D. in Business Administration, Graduate School of Service Management, Kyonggi University
Career
- (Current) Collaborative Instructor, Nanum Consulting
- (Current) Lead Instructor, SH Vision Partners
- (Former) CS Team Leader, Ilsan CHA Hospital
- (Former) CS Project Manager, LG Uplus
- (Former) Customer Service Team Leader, Eastar Jet
- (Former) Cabin Team Leader, Eastar Jet
- (Former) Cabin Purser, Korean Air
- (Former) Head Professor, Department of Business Administration, Lifelong Education Center, Kyonggi University
- (Former) Adjunct Professor, Department of Aviation Services, Kookje University
- (Former) Visiting Professor, Department of Aviation Tourism, Hanseo University
- (Former) Visiting Professor, University Student Job Center, Semyung University
Certifications
- CS Leaders (Manager)
- SMAT (Service Management Advisor) Level 1
- Personal Color Consultant Level 1
- CS Instructor Level 1
- Enneagram Psychology Counselor
- HR Organization NCS Certified Instructor
- NCS Employment Consultant Level 1
- Learning Facilitation Specialist Course