🤖 AI & IT Training
AX Consultant Development Training
The first step toward becoming an AX expert in your industry
⏱ Duration6 hours
🏢 FormatOn-site delivery · Customized design
👤 InstructorJohn Kim
✅ Key OutcomeStronger client problem-solving and execution
“AX Consultant Development Training” is a 6-hour corporate training program in the AI · IT category, delivered by Nanum Consulting (CEO John Kim). It is the first step toward becoming an AX expert in your own industry. Key topics include an AX consultant overview, the consultant mindset, core competency ① value proposition, core competency ② empathy, and the 7 core consulting processes.
💻 Start learning this topic with an online course →Who is this course for?
This training is for professionals who want to grow into consultants within their client organizations. It is especially suited to engineers and sales representatives who have technical knowledge but want to build consulting skills systematically.
What will you learn?
- Building Professional AX Consultant Competencies
Curriculum
Module 1: AX Consultant Overview
- Analyzing your client’s industry and the AX consultant’s strategic positioning
- Core qualities and role definition of a consultant, with a study of success stories
- Your client’s industry
- Communication strategies for internal and external stakeholders, and methods for creating impact
- Global market trends and how the consultant’s role is evolving in the digital transformation era
- Assess each participant’s current skills and build a growth roadmap toward becoming an AX consultant
Module 2: Consultant Mindset
- Authenticity: the mindset and practice of finding the real problem from the customer’s perspective
- Completeness: the commitment to see projects through, and setting quality standards
- Initiative: showing leadership and ownership by stepping up first when problems arise
- Curiosity – continuous learning and a fresh perspective on every problem
- The 50:50 responsibility principle: a collaborative philosophy built together by client and consultant
- Writing a daily action checklist and personal commitments to make the mindset stick
Module 3: Core Competency ① Value Proposition
- A customer value creation framework using the Value Proposition Canvas
- Analysis methodology and storytelling techniques for drawing data-driven insights
- Hands-on practice generating and verifying market analysis reports with ChatGPT
- Workshop on competitor benchmarking and differentiation strategy using Genspark
- Drafting customer-tailored proposals with Claude and improving them through feedback
- Know-how for raising the quality of consulting deliverables by combining AI tools
Module 4: Core Competency ② Empathy
- Training in deep listening and questioning skills to uncover customers’ hidden needs
- Reading others’ emotions with emotional intelligence and responding appropriately
- Use persona mapping to understand clients in depth and design tailored approaches
- Practicing empathic communication skills and relationship-recovery strategies in conflict situations
- Build communication skills for working with global clients across cultural differences
- Everyday exercises to strengthen empathy, and ways to keep growing
Module 5: The 7 Core Consulting Processes
- Problem definition: telling real problems from false ones and sharpening the issue
- Issue breakdown: mastering structured thinking based on the MECE principle and building logic trees
- Hypothesis setting: building data-driven hypotheses and making them testable
- Solution design: deriving strategic solutions with the 3C/4P frameworks
- Running the analysis: choosing quantitative and qualitative tools and interpreting data effectively
- Action plan – hands-on design of an actionable plan and performance metrics
Module 6: Practical Skills & Action Plan
- Buying center strategy: identifying decision-makers and understanding the purchasing process
- Effective interview techniques and question design for extracting key information
- Handling client resistance scenario by scenario, while keeping the relationship strong
- Deliver impactful results with OPR reports and Zero PPT techniques
- Summarizing key takeaways and writing a checklist for follow-up actions
- Build a 30-day action roadmap, set personal goals, and get mentoring
Expected results / After the course
- Stronger client problem-solving and execution
On-site training references
Samsung Electronicsand more
About the instructor
John KimInstructor John Kim, author of “B2B Marketing Design” and CEO of Nanum ConsultingView profile →
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We tailor this course to your company
From diagnosis to execution — Nanum Consulting
FAQ
This training is for professionals who want to grow into consultants within their client organizations. It is especially suited to engineers and sales representatives who have technical knowledge but want to build consulting skills systematically.
This is a practice-first curriculum built for real workplace use, not theory. You will learn the 7-step consulting process, from the consultant mindset and value proposition to empathy skills, and apply it on the job right away.
The program is an intensive 6-hour course made up of 6 modules. Pricing and schedule are customized to your company’s size and requirements, and we provide them through a separate inquiry.
As an AX expert, John Kim delivers practical training grounded in hands-on experience at a wide range of client sites. He has an extensive track record of on-site delivery, having run consultant development training at many companies.
AX Consultant Development Training
The first step toward becoming an AX expert in your industry
Training objectives
- Building Professional AX Consultant Competencies
Expected results
- Stronger client problem-solving and execution
Curriculum
Module 1Module 1: AX Consultant Overview
- Analyzing your client’s industry and the AX consultant’s strategic positioning
- Core qualities and role definition of a consultant, with a study of success stories
- Your client’s industry
- Communication strategies for internal and external stakeholders, and methods for creating impact
- Global market trends and how the consultant’s role is evolving in the digital transformation era
- Assess each participant’s current skills and build a growth roadmap toward becoming an AX consultant
Module 2Module 2: Consultant Mindset
- Authenticity: the mindset and practice of finding the real problem from the customer’s perspective
- Completeness: the commitment to see projects through, and setting quality standards
- Initiative: showing leadership and ownership by stepping up first when problems arise
- Curiosity – continuous learning and a fresh perspective on every problem
- The 50:50 responsibility principle: a collaborative philosophy built together by client and consultant
- Writing a daily action checklist and personal commitments to make the mindset stick
Module 3Module 3: Core Competency ① Value Proposition
- A customer value creation framework using the Value Proposition Canvas
- Analysis methodology and storytelling techniques for drawing data-driven insights
- Hands-on practice generating and verifying market analysis reports with ChatGPT
- Workshop on competitor benchmarking and differentiation strategy using Genspark
- Drafting customer-tailored proposals with Claude and improving them through feedback
- Know-how for raising the quality of consulting deliverables by combining AI tools
Module 4Module 4: Core Competency ② Empathy
- Training in deep listening and questioning skills to uncover customers’ hidden needs
- Reading others’ emotions with emotional intelligence and responding appropriately
- Use persona mapping to understand clients in depth and design tailored approaches
- Practicing empathic communication skills and relationship-recovery strategies in conflict situations
- Build communication skills for working with global clients across cultural differences
- Everyday exercises to strengthen empathy, and ways to keep growing
Module 5Module 5: The 7 Core Consulting Processes
- Problem definition: telling real problems from false ones and sharpening the issue
- Issue breakdown: mastering structured thinking based on the MECE principle and building logic trees
- Hypothesis setting: building data-driven hypotheses and making them testable
- Solution design: deriving strategic solutions with the 3C/4P frameworks
- Running the analysis: choosing quantitative and qualitative tools and interpreting data effectively
- Action plan – hands-on design of an actionable plan and performance metrics
Module 6Module 6: Practical Skills & Action Plan
- Buying center strategy: identifying decision-makers and understanding the purchasing process
- Effective interview techniques and question design for extracting key information
- Handling client resistance scenario by scenario, while keeping the relationship strong
- Deliver impactful results with OPR reports and Zero PPT techniques
- Summarizing key takeaways and writing a checklist for follow-up actions
- Build a 30-day action roadmap, set personal goals, and get mentoring
About the instructor
John Kim, Lead Instructor
10 years in industry · 15 years teaching (3,000+ lectures)
Education
· MBA (advanced major: Marketing), Korea University Graduate School of Business (graduated)
· Sungkyunkwan University Consultant Program (completed)
· Sogang University Graduate School of Business, Short-Term MBA (completed)
· Seoul National University Lifelong Education Instructor Development Program (completed)
· Chung-Ang University, B.A. in English Language and Literature (graduated)
Experience
· Current: CEO, Nanum Consulting
· Formerly at Hyosung Corp., Daeduck Electronics and Shinhan Diamond: overseas assignments and strategic planning (10+ years)
· Current partner instructor, Expert Consulting
· Current: Partner instructor, PSI Consulting
· (Current) Partner instructor, Korea SMEs and Startups Agency and SME Training Institute
Credentials and publications
· Certified consultant
· Certified teacher
· Completed official IDEO Design Thinking training
· B2B Marketing Design (1 Apr 2025)
· The Chinese Diamond Tool Market: Present and Future (co-authored, Korea Tool Association)
· Battles That Changed History and Innovative Weapons (in progress)